AI Chatbot for Sales & Support | Telegram, WhatsApp, Web | PrimexAI 2026
AI ยท AI chatbots for business

A chatbot that sells
while you sleep

24/7 auto-replies across every channel โ€” Telegram, WhatsApp, your website.
It qualifies leads, answers questions and hands hot prospects to your team. Cuts support load by 60% โ€” from week one.

Book a consultation โ†’ Pick your bot type
ร—3
faster reply
24/7
no days off
โˆ’60%
support load
Types of solutions

Three types of chatbot โ€”
pick the one for the job

We match the tech to your processes: from simple FAQ bots to full-blown AI assistants with a knowledge base.

๐Ÿ”˜

Button-flow bot

Fast to ship for simple scenarios: navigation, FAQ, lead capture. Runs on a fixed decision tree โ€” predictable and reliable.

  • FAQ and service navigation
  • Contact and lead capture
  • Qualification on 3โ€“5 criteria
  • Live in 7โ€“10 days
๐Ÿ’ฌ

NLP / keyword bot

Understands free-form messages โ€” no buttons to tap. Ideal for support that fields a wide range of questions.

  • Detects customer intent
  • Fast start on your existing FAQ
  • Runs in Telegram, WhatsApp and web
  • CRM integration in 1โ€“2 days
Use cases

Where the chatbot works

Chatbots take over the jobs where a live rep is expensive or can't reply the moment a message lands.

๐Ÿ“จ

Telegram sales bot

Takes inbound leads, qualifies on budget and need, and books a meeting โ€” all on autopilot.

๐Ÿ’š

WhatsApp support

Answers routine questions 24/7, logs complaints and routes the hard cases to a human.

๐ŸŒ

Website: lead capture

The on-site widget opens a conversation 5 seconds after a visitor lands. Visitor-to-lead conversion up to 18%.

๐Ÿ‘”

HR: first-round screening

Asks a candidate 5โ€“7 questions, scores them against your requirements and books the interview.

๐Ÿ›’

E-commerce: shopping assistant

Helps shoppers choose a product, answers spec questions, and checks stock and delivery times.

๐Ÿ“‹

Service: ticket intake

Takes service requests, asks the right follow-ups, and creates a task in your CRM.

Process

How we launch your chatbot

A transparent path from audit to live traffic โ€” no endless sign-offs, no delays.

01 / Audit

Conversation audit

We study your customer chats: what they ask, which answers actually work. From that we build the knowledge base.

02 / Design

Flows and scripts

We map the conversation logic, qualification points and handoff rules to a human โ€” and sign them off with you.

03 / Build

Build and integration

We build the bot, connect it to the channel, integrate it with your CRM, and set up alerts for your team.

04 / Launch

Launch and optimization

We go live on real traffic, track conversion through the first 2 weeks, and tune the bot on the data.

Cases

Client results

Retail Case #01

LLM shopping assistant for an electronics store

The store was losing 40% of leads to slow rep response. We deployed an LLM bot in Telegram and a website widget: it answered spec questions, compared models and took pre-orders. Reps only stepped in at checkout.

+34%
order conversion
2 min
average reply time
โˆ’58%
support load
3 wks
payback
Service company Case #02

Ticket-intake bot for an appliance repair company

The company was getting 200+ requests a day on WhatsApp โ€” reps couldn't keep up during business hours. We deployed an NLP bot: it takes the request, confirms the model and the issue, creates a task in the CRM, and confirms the technician's visit time. 24/7, no agent needed.

200+
requests / day in the bot
94%
handled with no agent
+22%
customer NPS
11 days
payback
Start now

Want a chatbot
that actually works?

Message us โ€” in 30 minutes we'll scope your use case and recommend the right solution. Free.

Common questions

FAQ

It depends on the type and feature set. A button-flow bot starts at $1,100, an NLP bot at $2,000, and an LLM chatbot with a knowledge base at $3,300. The final price is set after we audit your conversations and goals on the free consultation.

A standard project takes 2โ€“3 weeks from brief to launch. It includes a conversation audit, dialog design, development, CRM integration, testing and going live on real traffic.

Yes. We integrate with HubSpot, Salesforce, GoHighLevel, Pipedrive and any other CRM via API or webhook. Conversation data lands in the contact record automatically โ€” your team sees the full history.

We build bots for Telegram, WhatsApp, SMS (via Twilio) and a website widget. If needed, a single multi-channel bot runs on one shared knowledge base and answers consistently everywhere.

Telegram โ†’ WhatsApp